Effective date: March 15, 2019
INUON Ltd. ("Us", "We", "Our", “we”, “us”, or “our”) operates the www.whichcambridgecollege.com website (hereinafter referred to as the "Service" or “Website”).
This privacy notice aims to give you information on how INUON Ltd. collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up, through the use of the data preference centre, interactions with advertising and taking part in competitions.
This website is not intended for children (under 13) and we do not knowingly collect data relating to anyone under 13.
It is important that you read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
INUON Ltd. is the controller and responsible for the websites located at www.whichcamrbidgecollege.com.
We have appointed a data protection officer who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your rights, please contact the Data Protection Officer (“DPO”) using the details set out below.
- Full name of legal entity: INUON Ltd.
- Name or title of DPO:DPO Officer
- Email address:whichcambridgecollegegmail.com
You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy notice and your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Dataincludes billing address, delivery address, email address and telephone numbers.
- Financial Dataincludes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser history and type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
- Direct interactions.You may give us your Identity, Contact, Profile and Marketing and Communications Data by filling in forms on our website. This includes personal data you provide when you:
- use our products or services;
- create an account on our website;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback.
- Third parties. We may receive personal data about you from various third parties as set out below:
- Technical Data from analytics providers, such as Google
- Identity, Contact and Profile Data from Facebook or Google, when you choose to register on our site via these third parties.
- Please use the following links for more information about how Google collect and use data when you visit their partners’ websites or apps:
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending seasonal third party direct marketing communications to you via email or text message. You have the right to withdraw consent to seasonal or other marketing at any time by contacting us.
Purposes For Which We Will Use Your Personal Data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a new member||Usage, Identity, Technical, Contact, Marketing and Communications||Performance of a contract with you|
|To manage our relationship with you which will include:
||Identity, Contact, Technical, Profile, Usage, Marketing and Communications||
Performance of a contract with you
Necessary to comply with a legal obligation
Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||Identity, Contact, Technical||
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
Necessary to comply with a legal obligation
|To enable you to partake in a prize draw, competition or complete a survey||Identity, Contact, Profile, Usage, Marketing and Communications||
Performance of a contract with you
Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
|To deliver relevant website content and advertisements and emails to you and measure or understand the effectiveness of the products advertising we serve to you||Identity, Contact, Technical, Profile, Usage, Marketing and Communications||Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)|
|To use data analytics to improve our website, products/ services, marketing, customer relationships and experiences||Identity, Technical, Profile, Usage||Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)|
|Personalisation of our site and email experience||Identity, Contact, Technical, Profile, Usage, Marketing and Communications||Necessary for our legitimate interests (to develop our products/services and grow our business)|
|To deliver seasonal specific email products to you||Identity, Contact, Marketing and Communications||We will always gain consent for non-regular/seasonal products that we may from time to time wish to deliver to you|
|Third Party use of data||Identity, Profile, Technical, Usage||We will always gain consent for use of your data by third parties|
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have provided us with your details when you registered and you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside the INUON Ltd. group of companies for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us for the purposes of managing your account with us, such as password reset emails, product/service purchase, product/service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of Your Personal Data
We may have to share your personal data with the parties set out below for the purposes set out in the table above.
- External third parties as set out in the Glossary
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will not transfer or disclose personal data outside the European Economic Area except to entities which are certified under the EU-US Privacy Shield Framework, which provides certain safeguards in relation to the handling of personal data.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see Your legal rights below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see at the end of this document to find out more about these rights:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
What is a cookie?
A cookie is a small file that can be placed on your device that allows us to recognise and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. When you visit our sites, we may collect information from you automatically through cookies or similar technology. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Website.
What type of cookies does Our Website use?
Cookies are grouped into the following categories:
- Essential - These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. For example, authentication and security cookies are used to identify and recognize registered users and to enable them to gain access to requested content or features, and security checks (along with other similar things). Without these cookies, the Website will not work properly.
- Functional - these remember your preferences, and are intended to make your experience on our websites better for you. For example, a functional cookie is used to remember your log-in details securely, enables us to personalise our content for you and remember your preferences (for example, which colleges you favourited). This makes it possible for users to return to our sites without having to log in every time. We also use a functional cookie to remember your cookie preferences from our cookie consent tool. These are used to recognise you when you return to our website.
- Analytical/performance – They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Additionally, you can see how Google Analytics (one of our analytics tools) uses cookie information when you use our partners' sites by visiting www.google.com/policies/privacy/partners, or any other URL Google may provide from time to time. We use the information to compile reports and to help us improve our websites.
List of cookies
Please note that the cookies and other technologies may change over time.
Cookies set by us
Cookies set by third party websites
|Cookie name||Category||Third party||Info||More info|
|Analytics||Google Analytics||These web analytics cookies, provided by Google Inc., are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. In addition, we use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Google DoubleClick cookie) together to help us measure and optimise the effectiveness of our online marketing campaigns||https://policies.google.com/privacy
You can also use : https://tools.google.com/dlpage/gaoptout/ to opt out
|Analytics, Advertising||Google Optimize||These web analytics cookies, provided by Google Inc., are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. In addition, we use first-party cookies (such as the Google Optimize cookie) and third-party cookies (such as the Google DoubleClick cookie) together to help us measure and optimise the effectiveness of our online marketing campaigns. The cookies are also used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.||https://policies.google.com/privacy
You can also use : https://tools.google.com/dlpage/gaoptout/ to opt out
|Analytics, Functional, Advertising||Youtube||These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.||https://policies.google.com/privacy|
|Advertising||Google DoubleClick||These cookies, provided by Google DoubleClick/Google Inc., register and report a visitor to this website and their actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to our visitors. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to this website and/or other websites on the Internet. You may opt out of personalized advertising by visiting by visiting the following link https://www.google.com/settings/ads||https://policies.google.com/privacy|
How do I disable/remove or turn off cookies?
Cookies are stored on the browser you are visiting the Website on. You can turn off all cookie use in your browser by following instructions on the following popular browsers:
Alternatively, the following websites provide some useful information on how to do this, as well as about your rights under current data protection and privacy regulations. For more information, please go to:
To opt out of cookies from Google: https://www.google.com/settings/ads
If you want to delete or disable other cookies, see: http://www.allaboutcookies.org
Legitimate Interest or Lawful Basis: means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Third Parties: External third parties acting as data processors
- Email service providers - Google, Gmail– they send the emails from us to you – both marketing emails and those helping you manage your account and notifications.
- Survey and quiz tools – SurveyMonkey, Google– we use these to enable you to partake in surveys and quizzes and help us gather feedback.
- Data analysis service providers – Google Analytics – we use it to collect data on site visitors and pageviews to understand our audience and improve our websites and the services we offer you.
- Website maintenance tools – we use to administer and protect our websites.
- Hosting service providers –Google, PythonAnywhere, Amazon Web services – they host our websites and data.
- Ad serving providers – DoubleClick for Publishers, DoubleClick Bid Manager, Facebook – we use these services to deliver relevant advertising to you on our sites and elsewhere and understand the effectiveness of the adverts.
- Professional advisers - including lawyers, bankers, auditors and insurers who provide consultancy, legal, insurance and accounting services.Based in the United Kingdom.
- HM Revenue & Customs, regulators and other authorities - who require reporting of processing activities in certain circumstances. Based in the United Kingdom.
Your legal rights
You have the right to:
- Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.